The New Patient Journey
Keeping you and our team safe during your visit
Online Video Consultations.
We are now providing online video consultations in order to reduce the amount of time patients need to spend in the Practice. Please book these via our website.
Book your appointments from home.
Please do not come into the Practice to book an appointment. Give us a call or enquire online.
Complete an online COVID-19 Medical History form.
Someone from our will be in touch to complete this form with you. Please answer all questions honestly.
Come alone if possible and on time.
Please be punctual and alone wherever possible.
Call us when you arrive.
Someone from our Team will let you know when to enter the Practice.
Upon arrival, use the hand sanitizer provided.
Please ensure to use this when you arrive and when you leave.
You will be provided with a mask and gloves (PPE).
Please wear these during your visit and ensure you dispose of them correctly when finished.
We will check your temperature.
If you have any symptoms of COVID-19 please do not attend your appointment.
Rinse with an antimicrobial mouthwash.
We will provide this for you in surgery.
Use social distancing in the Practice.
Apply social distancing in the waiting room and wherever else possible.
Complete an online Consent form.
This is to give us consent to carry out the treatment required.
During your clinical treatment.
Our dentists will enforce strict protocols to keep you as safe as possible during your treatment.
Pay by contactless card.
Please limit any cash transactions.
Our Dentists and Nurses will be wearing Personal Protection Equipment, so may look a little different than before. Please do not be alarmed, we are still the same friendly people underneath.
Before departure, dispose of gloves and mask (PPE).
Please use the designated bins in the Practice to dispose of PPE.
Finally, use the hand sanitizer again.
Make sure you leave the Practice with freshly sanitized hands.